Customer support

Having a customer support process that satisfies every individual, who contacts the brand, is inevitable. With years of expertise in customer support industry, Doxify Solutions offers customer support solutions. We have already satisfied several established brands and budding startups from India through our customer support solutions.

Our services are divided into voice and non-voice solutions. Through voice support, we provide support to the customers who contact the brands via phone. Non-voice solution includes email support, chat support and social media support.

Why choose Doxify Solutions?

Some of features of our customer support services include:

Ability to handle all types of customers

In every business, you meet different types of customers. Our customer support reps know how to handle every customer type, irrespective of their age, dialect and behaviour. These representatives also make sure angry and frustrated feel satisfied after the interaction.

Tailor-made solutions

We understand what are business needs and accordingly deliver the customer support solutions. This includes learning about the product/service and market in detail.

24/7 services

In today’s scenario, customers expect support that’s available 24 hours a day. In fact, tough competition in current market has made it obligatory for brands to provide solutions without any break or delay. This is the reason we have customer support processes that run day and night.

Understanding of the local market

When you choosing customer support services in Lucknow region, you have to make sure that the service provider well aware of the local market. We, at Doxify Solutions, know trends in terms of customer behavior, expectations and other factors when it comes to offering customer support.